FAQ
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Q: When can I expect to receive my order?
A: Based on your items in-stock availability, all orders will be processed and shipped within 72 hours with estimated arrival within 7-10 business days from date of shipping.
Q: What colors does the K-9ite Safety Light come in?
A: The K-9ite Safety Light includes four pre-programmed color options, white, green, red, and rainbow that can be cycled through with a touch of a button.
Q: Can the K-9ite Safety Light get wet?
A: The K-9ite Safety Light has proven to be weather-resistant, which means it can withstand a light rain, small splashes, or even your dog’s damp coat. While not submersible, its premium build and smart design allow it to perform under most weather conditions and in a range of outdoor environments.
Q: When will the K-9ite Safety Light be available for purchase?
A: The first K-9ite Safety Light units will be available in September 2024. With limited inventory that we expect to sell out quickly, we invite you to take advantage of the pre-launch sale event happening NOW by clicking the “Pre-Order Here” button at the bottom of this page.
Q: How is the K-9ite Safety Light powered?
A: The K-9ite Safety Light is USB rechargeable. A USB cord is included with every purchase that can be used with any standard USB charging port or block. You can expect to enjoy up to 8 hours of use on a fully charged K-9ite Safety Light.
Q: How does the K-9ite Safety Light stay on the dog?
A: The K-9ite Safety Light LED bar is attached to a comfortable elastic band that secures it firmly over the dog’s withers, then extends around the rib cage for a snug fit, and snaps closed in front with a quick release buckle.
Q: What is the size range of the K-9ite Safety Light?
A: The K-9ite Safety Light is available in five sizes, X-small, Small, Medium, Large, and Extra Large. Refer to the “Measuring” section for proper sizing for you pup.
Q: How do I measure my dog for the K-9ite Safety Light?
A: Measure your dog’s girth in inches and follow the size chart below to choose the correct LED Bar size (see video below for measuring girth):
X-Small - 13"-18" Girth = 10" LED Bar (7-15 lbs)
Small - 16"-23" Girth = 12" LED Bar (13-25 lbs)
Medium - 19"-27" Girth = 13" LED Bar (23-38 lbs)
Large - 25"-35" Girth = 15" LED Bar (35-50 lbs)
X-Large - 31"-41" Girth = 17" LED Bar (45-80+ lbs)
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